what to do if your debit or credit card stuck in machine (Bali Visitor Only)




card stuck on atm machine
card stuck on atm machine

This article is for Bali Visitor only.


What to do if your debit or credit card stuck in Bali ATM of Indonesia. Don't be Panic, Mostly Indonesian Bank put a PIC in Bali to Handle this Case.
 Call the ATM  machine issuer. To Help you to know the number of Indonesian Bank call center, i put some of them in the end of the article; be sure to follow the instruction into the English Officer.

Don"t call their credit card officer although your stuck card is credit card, but whatever is the type of your card, you should call their Debit call center. if you are connect to credit card officer, you can request to connect to their debit officer.



If the Call center say that you should call your bank to replace your card, tell them that you need it. and you can't wait to replace it.



Ask the call center, the official address of their PIC that can handle the case in Bali. Because as i know the bank procedure when Card stuck on machine, the card should be replaced. So if the call center tell you this info, you can request to speak to their supervisor.

always remember to speak politely, please don't be angry because if you speak nicely they will do more to help you.


Bank Mandiri Call center
Call Mandiri di 14000
atau (021) 52997777

Bank BCA Call center
Halo BCA di (021) 1500-888 
atau Ponsel 69888

Bank BTN Call center
BTN Care di 021-26533555

Bank BRI Call center
Call BRI di 14017
atau (021) 57 987 400
atau (021) 57 500 017

Bank BNI Call center
BNI Call di 021-500046

HSBC Call Center
HSBC Premier Call Center 500700

Citibank call center

CitiPhone Banking 69999

Bank BII Call center
BII Customer Care di 69811
Atau +62 21 788 69811

Bank Permata Call center
Permatatel di 500111
atau 63399 dari ponsel

Bank Mayapada Call center
My Call 021 5000-29

Bank CIMB Niaga Call Center
CIMB Niaga Call Center di 14041
atau +6221 2997 8888

Bank Panin Call center
Call Panin di 500678 (PSTN)
atau 60678 (Ponsel)

Bank Danamon Call center
Danamon Acces Center 67777

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